Privacy

Who we are

This site, joindownshift.com, is run by Downshift ("we", "us"). Questions about your data go to [email protected].

What we collect

• Order details: name, email, shipping address, phone number if you give it, and what you bought.
• Email signups: your email address and first name if you share it.
• Payment: handled by our payment processor (such as Stripe or PayPal). We never see or store your full card number.
• Site use: basic info your browser sends, like device type, pages visited and cookies.

How we use it

• To make, ship and support your order.
• To send order updates and tracking.
• To send news, drops and course updates if you signed up. Every email has an unsubscribe link.
• To keep the site working and improve it.

Who we share it with

Only the services that help us run the shop:

• Our print and fulfillment partner (Printful), so they can make and ship your order.
• Our payment processor, to take payment.
• Our website and email platform, to run the store and send emails.
• Shipping carriers, to deliver your package.

We may also share information if the law requires it. We never sell or rent your personal information.

Cookies

We use cookies to keep your cart working and to understand how the site is used. You can block or delete cookies in your browser settings. Some parts of the shop may not work without them.

Your choices

• Unsubscribe from emails any time with the link at the bottom of any email.
• Email us to see, correct or delete the information we hold about you. We'll reply within 30 days.

Keeping it safe

We use trusted providers with secure, encrypted checkout. No system is perfect, but we take reasonable steps to protect your information.

Adults only

Downshift is for adults 18 and over. We don't knowingly collect information from anyone under 18.

Changes

If we update this policy, we'll change the date at the top of this page.

👅💀 Downshift · The art of going down